I mostly do my own work, but whenever I do take my car to the local Mazda dealer, they always provide a full inspection report as well as a video of the tech checking everything and explaining anything that they’ve found. Even when my wife takes her car in for only basic maintenance (it’s still under warranty so we take it in for oil changes), they do the same thing and don’t charge anything extra.
Same dealer network owns the local Ford dealer and I ended up taking my old Fiesta ST there for an oil change as I didn’t have the space to do it myself at the time. $45 for an oil change and tire rotation, and I got the same inspection report and video.
This seems like an extremely rare, high level of service and I’m still not convinced this would be the difference between EVs and ICE vehicle reliability if it was the standard at every dealer and independent shop over the past 10 years.
I attribute it to Tesla being a manufacturer that doesn’t care about the manufacturing process.
Mechanics generally don’t inspect vehicles that are in for routine maintenance unless the customer is paying for inspections.
I mostly do my own work, but whenever I do take my car to the local Mazda dealer, they always provide a full inspection report as well as a video of the tech checking everything and explaining anything that they’ve found. Even when my wife takes her car in for only basic maintenance (it’s still under warranty so we take it in for oil changes), they do the same thing and don’t charge anything extra.
Same dealer network owns the local Ford dealer and I ended up taking my old Fiesta ST there for an oil change as I didn’t have the space to do it myself at the time. $45 for an oil change and tire rotation, and I got the same inspection report and video.
This seems like an extremely rare, high level of service and I’m still not convinced this would be the difference between EVs and ICE vehicle reliability if it was the standard at every dealer and independent shop over the past 10 years.
I attribute it to Tesla being a manufacturer that doesn’t care about the manufacturing process.