• Admiral Patrick@dubvee.org
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    1 year ago

    Are you…being sarcastic?

    The last time I had to engage Amazon customer support, I had to go through like 2 levels of chatbots.

    • Leigh@beehaw.org
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      1 year ago

      No, it was always known as being awesome. I’ve never personally had a problem talking to a human if I needed to -shrug- And whenever I have, they’ve always done extra to fix things.

      • Admiral Patrick@dubvee.org
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        1 year ago

        I will take your word for it, then. While I rarely need to reach out to them, my most recent experience with their support was less than stellar.

        • Leigh@beehaw.org
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          1 year ago

          Hey man I’m not saying you’re wrong. I believe what you’re saying. Maybe it’s another one of those things that used to be really good, but has gone down hill over time.