• stappern@lemmy.oneOP
      33·
      1 year ago

      Basically it’s unusable connected to a tv the interface starts bugging out and going in slow motion… remote play doesn’t work properly or at all…

      Plus other stuff I probably forgot,I barely use this device.

      I restored the original firmware and tried all 3 software channels.

      And I’m being asked over and over “have you put the device in pairing mode?”

      Like wtf

      • Mambert@beehaw.org
        3·
        1 year ago

        Slow motion sounds like dropped frames, are you connecting it to a 4K TV?

        I’ve been using my steam deck about daily, what software channels are you referring to?

        I have never used steam’s remote play so I am unable to diagnose or help with that issue.

          • OsrsNeedsF2P@lemmy.ml
            9·
            1 year ago

            Except for posting logs

            Honestly, if you were as useless right now when talking to support, I’m not surprised they told you to kick it

            • stappern@lemmy.oneOP
              29·
              1 year ago

              How is posting a chat log gonna fix my issues???

              I’m not gonna post my private conversations just because you ask XD bootlickers

              • OsrsNeedsF2P@lemmy.ml
                8·
                1 year ago

                It would prove that Valve is refusing to replace your broken Steam Deck and that you were cooperating with support

                • Scrubbles@poptalk.scrubbles.techEnglish
                  6·
                  1 year ago

                  Or prove that they did something stupid to their deck and valve is following their warranty rules which obviously why OP is being so closed off about it

              • Mambert@beehaw.org
                5·
                1 year ago

                Now you’re making claims that valve isn’t helping you, and not showing evidence of it.

                If you can’t show it, you don’t know it.