It’s really simple…

You come into a community talking shit about the company who produces the device it’s organized around.

You claim poor customer support from a company known for excellent customer support.

When asked for proof of those claims, you link to other Lemmy threads instead of your communications with Valve.

Think of it like this…

If I went into a, I dunno, Nike community and said “Nike shoes suck! Customer service won’t help me!” and when people ask for proof, my reaction is “Yeah, fuck you, I don’t have to prove anything!”

That would make me a giant troll and a huge loser.

Sooo… put up or shut up. We’re waiting!