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People don’t want to learn or debate anything. They form an opinion and from that point on stop giving a shit. It’s no surprise things end up like this. Too many people are seriously close-minded and ignorant about things, yet their opinion is allowed to equally weighted to another who has put serious effort and thought into their decision. The way of thinking at large is just wrong. People are very short-sighted and easily fall for appeals to emotion instead of taking a second to think rationally. Voting Tory is reprehensible.
People get mad when they have a problem and you provide a solution they can feasibly take part in. As soon as they have any agency/capability to take responsibility suddenly they are unable to.