Naive, perhaps, but if a company advertises a service, they better fucking deliver on that service. Sure, I wouldn’t store all of my important documents solely on a cloud service either, but let’s not victim blame the guy here who paid for a service and was not given that service. Google’s Enterprise plan promised unlimited data; whether that’s 10 GB or 200 TB, that’s not for us nor Google to judge. Unlimited means unlimited. And in an article linked in the OP, even customer service seemed to assure them that it was indeed unlimited, with no cap. And then pulled the rug.
And on top of that, according to the article, Google emailed them saying their account would be in “read-only” mode, as in, they could download the files but not upload any. Which is fine enough-- until Google contacted them saying they were using too much space and their files would all be deleted. Space that, again, was originally unlimited.
Judge the guy all you want, but don’t blame him. Fuck Google, full stop.
Randall has somehow weaponized my love for the Blue Ball Machine. He is a threat to us all.