There’s good controller support in the game itself, and the add-on ConsolePort makes it more like FFXIV (a model all controller MMOs should take after). The movement scheme being forced backpedal is less great for controller use, but that can be overcome with muscle memory.
I use my deck for ffxiv a lot, so I bound dpad buttons to the back buttons. In any game, if you try to move and use something on the dpad at the same time, it’s pretty rough. A claw grip is the typical way to handle this (Monster Hunter fans probably are familiar with this). This binding allows me to move and use dpad skills without hand cramping.