• Snapz@lemmy.world
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    12 days ago

    Yes, and speaking to quality in this case is not about individual performances, it’s about overall quality of outcome. Are you familiar with Pareto?

    Stop fixating on Janice in accounting scrolling facebook and how you feel slighted by her or Derek in operations who shows up 30 minutes late to meetings. The bigger machine on government side works most of the time, with transparent accountability, on that side, in the case of insurance, it emotionlessly kills people for profit on the other.

    • capital@lemmy.world
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      12 days ago

      I’m focused on outcomes. I just think individual performance contributes to those overall outcomes.

      I’ve seen millions in wasted IT equipment that never got used due to incompetence. Old ass equipment that sticks around far past its expiration which turns into an emergency to replace when it finally starts breaking hard.

      In my current position I work directly with the US government and I actively try to get them to run more efficiently, reliably and cheaply. They literally don’t give a fuck. It’s like talking to a wall.

      I’ve seen far less of that in the private sector.

      • Snapz@lemmy.world
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        12 days ago

        Also, your fixation here is on pennies and not dollars. Large systems account for waste and allow for less precise action. They do that because they know that enables less logistical slowdown on average and overall they will be more successful in big picture.

        As you grow, you’ll learn to focus on broad strategy and not get lost in fixation on individual tactics. Set good policy and allow people room within to figure it out - without a bummer of a nag in middle management meandering around trying to save pennies at the cost of dollars to justify their existence.

        • capital@lemmy.world
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          12 days ago

          I don’t appreciate the insinuation that I’m just too young to understand or too early in my career to know better.

          Just this morning I was on a meeting where the gov side brought up the fact that that needed to do X. I immediately found them documentation on how to do X. Simple and straightforward.

          They later put in a case asking how to do what I already provided them documentation on.

          That’s a microcosm of what I’m talking about. That kind of incompetence is pervasive in government in my experience.

          Is it a part of some grand strategy to waste time and energy in this way? Give me a fucking break.